Your information

Privacy, in plain words.

This page explains how information is handled when you visit this website or ask for a V.360 demonstration. It covers this public website; the Venue Monitor application is a separate service.

When you get in touch

When you email us, we receive your email address and the information you choose to include, such as your name, venue or business name, phone number and message. If the website demo form is available, it asks for your name, email address and venue or business name. Please only include information needed for your enquiry and avoid sending sensitive personal information.

We use these details to respond, understand your venue’s needs and arrange a demonstration. Submitting an enquiry does not add you to a marketing mailing list.

How your enquiry reaches us

Email links open your email application with info@v360.com as the recipient. You review and send the message yourself. When the website demo form is enabled, submissions are delivered through Resend with your email address as the reply address. There is no separate enquiry database or customer account on this website. An email provider accepting a message does not guarantee it reaches an inbox.

Enquiry emails may remain in the team’s mailbox and in the email provider’s delivery records as needed to handle your enquiry and operate the service. Service providers may process information outside Australia. Contact us if you would like to ask about, correct or request deletion of the details you supplied.

Website operation

The website uses Firebase App Hosting. Hosting and email services process technical information needed to deliver the site, protect it and send messages, which may include IP addresses, request times and error or delivery records. The enquiry endpoint uses short-lived, hashed request identifiers in memory to limit repeated submissions. Enquiry contents are not written to application logs.

This website does not use advertising trackers, analytics scripts or non-essential cookies. The form stays on the page if a submission fails; its contents are not stored in your browser’s local storage.

Contact

For questions about privacy or your enquiry information, email info@v360.com.

Last updated: 23 September 2026.